Privacy Policy

Wyld Heart Flower Farm LLC

Last Updated: April 21, 2025

This Privacy Policy describes how Wyld Heart Flower Farm LLC ("Wyld Heart," "we," "us," or "our") collects, uses, and shares information about you when you visit our website, purchase our products, subscribe to our flower services, or otherwise interact with us.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Contact information (name, email address, mailing address, phone number)

  • Billing information (payment card details, billing address)

  • Delivery preferences and instructions

  • Gift recipient information (when applicable)

  • Information you provide in communications with us

1.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • Log information (IP address, browser type, operating system, referring URLs)

  • Device information

  • Usage data and browsing history on our website

  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders and subscriptions

  • Communicate with you about orders, deliveries, and services

  • Send you order confirmations and updates

  • Process payments and prevent fraudulent transactions

  • Improve our website, products, and services

  • Respond to your inquiries and provide customer service

  • Send marketing communications if you have opted in

  • Comply with legal obligations

  • Administer and protect our business

3. SHARING OF INFORMATION

We may share your information with:

3.1 Service Providers

We share information with third-party service providers who help us operate our business, such as:

  • Payment processors

  • Shipping and delivery companies

  • Email service providers

  • Web hosting providers

  • Analytics services

3.2 Compliance with Laws

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, bankruptcy, dissolution, or liquidation), personal information may be one of the transferred assets.

3.4 With Your Consent

We may share your information with third parties when you consent to such sharing.

4. COOKIES AND TRACKING TECHNOLOGIES

4.1 Cookies

Our website uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide and improve our services.

4.2 Types of Cookies We Use

  • Essential cookies: Necessary for the website to function properly

  • Functionality cookies: Remember your preferences and settings

  • Analytics cookies: Help us understand how visitors interact with our website

  • Marketing cookies: Used to deliver relevant advertisements and track marketing campaign performance

4.3 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect the personal information we collect and maintain. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

6. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your information

  • Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification).

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including:

  • The right to know what personal information we collect, use, disclose, and sell

  • The right to request deletion of personal information

  • The right to opt-out of the sale of personal information

  • The right to non-discrimination for exercising your CCPA rights

We do not sell personal information to third parties. To exercise your California privacy rights, please contact us using the information provided in the "Contact Us" section below.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Wyld Heart Flower Farm LLC
Email: wyldheartflowerfarm@gmail.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.